Absolute IT Solutions understands that the loss of visibility and communication are a major concern to companies outsourcing work. These two factors are cited as two major sources for outsourced project failure. A recent Gartner report has said that “Effective communications are critical in offshore outsourcing projects. The reason many offshore deals fail is because of the propagation of misinformation and confusion due to inadequate communications among the project team and its contacts, as well as within the general employee population, executive ranks, and local community.”

Absolute IT Solutions has quality control processes in place and accessible to our clients, which facilitates communication and up-to-date status reports. Absolute IT Solutions is already employing many methodologies, processes and tools required by ISO 9001 or CMMI level 2 or 3 standards of quality and employs a full time ISO 9001 auditor certified by TÜV Germany.

The Absolute Transparency Suite consists of three major components, all published on our intranet:
• Absolute Time Tracking, a projects time-tracking tool, through which clients can monitor the progress and time spent on each project. We work closely with our clients and are committed to providing 100% Transparency about the time and status of each task.
• Through Absolute Issue Tracking, our feedback tool, clients track and monitor the status of the projects issues, bug and tasks.
• Absolute Portal provides information such as employees contact info, latest news, upcoming events and forums.